Careers

Interested in working with us?
We’re always seeking new talent.

At RFKeeper, we’re on a mission to continuously attract industry specialists with diverse professional backgrounds and tailor exceptionally-fitting roles to their skill sets and aspirations, to bring out the best of their capabilities and invest into our talent for the long-term.

 

As we strive to deliver the best-quality performance for our clients and partners, we’re seeking to recruit the positions outlined below.

Senior Customer Engagement Manager
+

Responsibilities

  • Leading a global team of Customer Success and Support experts, meeting KPIs by developing their technical knowledge and understanding of the platform
  • Become an RFKeeper product expert, so you can direct your customers to RFKeeper best practices and solutions while providing hands-on support for on-boarding processes and technical issues
  • Leading, expanding, and mentoring the global Customer Engagement team by setting the strategy and prioritizing Objectives and Key Results (OKRs)
  • Work closely with R&D, Product, and Sales teams regarding prioritization and escalation of technical issues raised by company clients
  • Oversee support case management to ensure tickets are completed successfully and accurately in a timely manner and to the customer’s satisfaction
  • Drive all post-sales aspects including renewals, expansions, onboarding, professional services, product adoption, and optimization
  • Collaborating across teams to identify and pursue customer growth opportunities

Qualifications

  • 5+ years of customer success, customer support, or account management experience, in a data driven B2B SaaS or software company
  • Strong technical background and experience with the ability and passion to guide and assist customers through technical processes
  • A strong customer advocate with the ability and willingness to engage directly with customers
  • Experience building, training, and developing a team with a focus on professional development and long-term retention and growth
  • Ability to write and speak English fluently – a must
  • Ability to multitask, prioritize and handle issues/escalations under pressure
  • Experience working with CRM and CS Management Platforms and MS Office proficiency
  • Experience in the domain of retail/logistics – an advantage
Apply For Job
Senior Software QA Engineer
+

Responsibilities

  • Take ownership of all QA domain
  • Document and perform manual testing of our SaaS product and report any issues or bugs to the development team
  • Collaborate with other local and global team members on test status, product progress, and issue resolution
  • Be an expert in RFKeeper’s logistics and supply chain cloud platform
  • Be self-motivated, self-organized, and able to work independently in an agile environment
  • Provide guidance and mentoring to other staff members

Qualifications

  • 4+ years of experience with testing web & mobile applications
  • In-depth knowledge of QA methodologies
  • Experience with reviewing product specification documents and identifying tests requirements
  • Ability to determine requirements, decompose complex tasks and requirements into test cases
  • Strong problem solving and root cause analysis skills, including debugging and log analysis
  • Able to think outside the box, and open to learning and improving skills
  • Excellent verbal and written skills, both in English and Hebrew
  • Knowledge of SQL syntax
  • Knowledge of the client-server architecture with experience in API testing
  • Functional and non-functional system and integration testing

Really nice to have 

  • Basic knowledge of Linux/Unix
  • Experience in automation testing
  • Knowledge of Python – Big Advantage
  • Command of continuous integration tools (Jenkins, etc.)
  • Experience in a Retail-Tech industry

 

Apply For Job
Technical Product Manager
+

Responsibilities

  • Writing product feature requirements
  • Collaborating with the dev team to ensure the feature/product is built according to the specifications
  • Work with Atlassian tools under Agile methodologies to manage and maintain all product documentation, tasks, and priorities
  • Provide product training and technical expertise
  • Identify and present innovative product solutions
  • Coordinate product releases with marketing, sales, and development teams
  • Answer product-related inquiries
  • Monitor and analyze market trends
  • Study competitors’ services and products

Qualifications

  • B.Sc in Industrial engineering degree
  • Proven ability to manage a complete product life cycle, from conception to release
  • Strong technical background including Rest API, SQL, system design and enjoy learning about new technology
  • Sharp communication skills and the willingness to present your ideas to technical stakeholders and executives alike
  • Hands-on knowledge in Scrum methodology, experience with Jira or alike is a must
  • Deep understanding of UX, and User-Centered Design principles
  • Goal-oriented, highly motivated, takes full ownership of projects
  • Excellent written and oral communication skills in English & Hebrew
Apply For Job
Senior Full Stack Developer
+

Responsibilities

  • Hands-On Full Stack development (50%-50%)
  • Design and implement features and end-to-end product modules
  • Ownership of a mission-critical component in the company
  • Collaboration with various stakeholders (Product, Sales, etc.)

 

Qualifications

  • First and foremost – Team player with strong self-learning abilities
  • 3+ years of experience working with Python and Django/Flask frameworks
  • 3+ years of experience working with modern Angular or React
  • Experience working with Postgresql/MySql databases and object-relational mapping
  • Experience in DevOps technologies, CI/CD, and test automation
  • Experience working with AWS services in a microservices environment
  • Deep understanding of object-oriented software development principles, methodologies and best practices, and SaaS architecture
  • Committed, striving toward goals, and accountable for results

 

Plus

  • Experience with state management libraries such as NgRx or Redux
  • Familiar with IoT-based systems
  • Experience with NoSQL databases
  • Knowledge of UI design principles, patterns, and best practices
  • Knowledge and experience in RabbitMQ/Kafka/Redis
  • BSc in computer science or equivalent
Apply For Job
Senior Backend Developer
+

Responsibilities

  • Hands-On Backend development
  • Design and implement features and end-to-end product modules
  • Ownership of a mission-critical component in the company
  • Collaboration with various stakeholders (Product, Sales, etc.)

 

Qualifications

  • First and foremost – Team player with strong self-learning abilities
  • 5+ years of experience working with Python and Django/Flask frameworks
  • Substantial experience working with Postgres databases and object-relational mapping
  • Experience in multi-processing and task management (Celery)
  • Experience working with AWS managed services (ECS, Lambda, SQS, SNS, MSK, IoT Core) in a microservices environment
  • Deep understanding of object-oriented software development principles, methodologies and best practices, and SaaS architecture
  • Committed, striving toward goals, and accountable for results

 

Plus

  • Confidence in creating Docker images for continuous deployments
  • Knowledge and experience in RabbitMQ/Kafka/Redis
  • Experience with NoSQL databases
  • Experience in Frontend development by using Angular 2+
  • Experience in DevOps technologies, CI/CD, and test automation
  • Familiar with IoT-based systems
  • BSc in computer science or equivalent
Apply For Job
Frontend Angular Developer
+

Responsibilities:

  • Hands-On Frontend development
  • Design and implement software solutions for various SW Products
  • Ownership of mission-critical components in the company
  • Get deeply involved with all aspects of running a successful SaaS startup

Requirements:

  • First and foremost – Team player with self-learning abilities
  • 3+ years of experience working with modern Angular including libraries such RxJS, NgRx, and Angular Material
  • Strong knowledge of UI design principles, patterns, and best practices
  • Highly skilled in JavaScript, CSS3, and HTML5 – A must
  • Experience in backend development by using Python/Node.Js languages
  • Passion for building useful and intuitive graphical user interfaces
  • Ability to carry requirements from early phase to full implementation
  • Experience working with Rest API

Plus:

  • Deep understanding of object-oriented software development principles, methodologies and best practices, and SaaS architecture
  • Experience working with AWS as a developer
  • Experience working in an early-stage startup company
  • Knowledge and experience in DevOps technologies, CI/CD, and test automation
Apply For Job

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